Privacy Policy
About This Notice
This website is operated by Multifamily Internet Ventures, LLC (“MIV”), d/b/a LeasingDesk
Insurance Services (“LeasingDesk”). This privacy policy (“Privacy Policy”) applies
to the information that you provide to LeasingDesk via its Websites where this Privacy
Policy appears in the footer, and/or by use of other services (collectively, the
“Services”) that may be provided by other means or media, including as set forth
below.
This Privacy Policy is intended to provide you notice of LeasingDesk’s information
management practices, including the types of information gathered, how it is used
and safeguarded, and the degree to which you may control the maintenance and sharing
of your information. Your use of any LeasingDesk Service or website constitutes
acceptance of this Privacy Policy.
This Privacy Policy will be continuously assessed against new technologies, business
practices and our customers’ needs. You are encouraged to review this Privacy Policy
regularly as it may change at any time. The effective date of this Privacy Policy
and any revised or changed notice may be found on this Website.
Personal Information Collected by LeasingDesk
In general, you can visit this website without telling LeasingDesk who you are or
without revealing any information about yourself. LeasingDesk will not collect any
personal information about you by means of this website, unless you have provided
such personal information to LeasingDesk voluntarily. For example, certain LeasingDesk
Services may require you to submit personal information in order for those Services
to function as designated. Such information might include your name, your physical
contact information, including your address and phone number(s), your email address,
and certain financial information, such as your credit card, debit card or checking
account number(s).
If you do choose to provide us with personal information, you can be assured that
such information is kept in secured databases located in the United States. We may
use anything we know about you to help us serve you better. We may use it, and disclose
it to our affiliates and others, for any purpose allowed by law. For instance, we
may use your information, and disclose it to others, in order to:
• Help us evaluate your request for a product or Service;
• Help us process claims and other transactions;
• Confirm or correct what we know about you;
• Help us prevent fraud, terrorism, and other crimes by verifying what we know about
you; and
• Process data for LeasingDesk.
We may also collect information about your transactions and experiences, with LeasingDesk
and others, such as your payment history, claims, and coverage changes. When we
disclose information to others to perform business services for us they are required
to take appropriate steps to protect this information. And, they may use the information
only for the purposes of performing those business services.
Because of the financial nature of our business, websites operated by LeasingDesk
are not designed to appeal to children under the age of 13. As such, LeasingDesk
does not knowingly attempt to solicit or receive any information from children.
Control and Access to Personal Information
You have control and access to the personal information you provide to LeasingDesk.
LeasingDesk may need to communicate with you regarding critical messages relating
to your product or Service (such as service messages, renewal notices, or legally
mandated notices). In addition, if you provide LeasingDesk with your email address,
we may use it from time to time to notify you of changes to this Privacy Policy,
confirm transactions, or to provide general information regarding your policy.
Opt-Out and Information Retention
The information LeasingDesk collects is not shared with third-parties for marketing,
or promotional, use. Therefore, there is no need to “opt-out” from sharing your
information. LeasingDesk reserves the right to retain the information collected
through its website, and other means, for the length of our business relationship
with you. In some cases, however, LeasingDesk will retain information for a longer
period if required to do so by law or regulation.
Cookies
When you visit this website, we may store some information on your computer. This
information will be in the form of a “cookie” or similar file and can help us maintain
and improve this website in many ways. A “cookie” is a small amount of data that
is transferred to your web browser by a web server and can only be read by the server
that gave it to you. It functions as your identification card, recording such things
as Internet address, passwords, and preferences. It cannot be executed as code or
deliver viruses. This is all done without LDIS knowing your name or other personal
information. When you visit any LeasingDesk website you are anonymous, unless you
chose to identify yourself to us. With most web browsers, you can erase “cookies”
from your computer hard drive, block all “cookies”, or receive a warning before
a “cookie” is stored. Please refer to the “Help” portion of the browser toolbar
to learn more about these functions.
Onward Transfer
LeasingDesk may disclose information you provide to third-parties in order to complete
a transaction that you have requested. Finally, please note that LeasingDesk may
disclose personal information when required by law or in the good faith belief that
such action is necessary in order to comply with the law or legal process. This
includes:
• If it is necessary for LeasingDesk to respond to subpoenas, court orders, or legal
process, or to exercise our rights or defend against legal claims.
• LeasingDesk believes it is necessary to share information in order to investigate,
prevent, or take action regarding illegal activities, suspected fraud, violations
of LeasingDesk agreements, or as otherwise required by law.
• LeasingDesk transfers information about you if LeasingDesk is acquired by or merged
with another company. In this event, LeasingDesk shall notify you before information
about you is transferred and becomes subject to a different privacy policy.
• Service providers under contract who assist with the services provided by LeasingDesk,
including, but not limited to, fraud investigations and bill collection.
Our Commitment to Data Security
LeasingDesk takes commercially reasonable steps to protect against the loss, misuse,
or unauthorized alteration of personal information, including credit card numbers,
collected through this website. We recognize the importance of security for all
personal information collected through this website. We exercise care in providing
secure transmission of your information from your web browser to our servers. Once
we receive personal information, we take steps to protect its security on our systems.
In the event we request or transmit sensitive information, such as credit card,
debit card or checking account information, we use industry standard, secure-socket-layer
(“SSL”) encryption. We strictly limit access to personal information to those employees
who need access in order to carry out their job responsibilities. All employees
are prohibited from “browsing” through our files and databases. We train our employees
in the application of our need-to-know standard. We periodically audit for compliance
with this standard and we impose penalties for any failure to comply with this standard.
Privacy Questions
LeasingDesk takes its consumers’ privacy seriously. If you believe that LeasingDesk
has not complied with this Privacy Policy with respect to your personal information,
or if you have any privacy related questions that are not addressed through this
Privacy Policy, you may contact us using the
Privacy Question Form, or write to
us at the following address:
LeasingDesk Insurance Services
Attention: Legal – Privacy Policy
36 Discovery, Suite 220
Irvine, CA 92618
Privacy Policy Notice Revisions
We may amend this Privacy Policy from time to time. All amended terms will automatically
take effect thirty (30) days after they are initially made and will be made available
on the LeasingDesk website. In addition, we may notify you by email of amended terms
to this Privacy Policy if: (i) you have provided your email address to us; and (ii)
you have consented to receive electronic communications from us.
The effective date of this Privacy Policy is: October 10, 2007.